Omnisoft LLC (“we”, “our”, “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Contact details you provide via our website forms (e.g., name, email, company) to respond to your request.
- Appointment details when you schedule through Microsoft Bookings (date/time, service type, contact info).
- Business context you share to help us deliver services (e.g., environment notes). We ask you to avoid sending credentials in plain text.
How We Use Information
- Provide quotes, schedule appointments, and perform contracted services.
- Communicate with you about your requests, service updates, and billing.
- Improve our processes and documentation.
Sharing
We do not sell your information. We may share limited data with service providers we use to operate the business (e.g., Microsoft 365/Bookings, email, payment) under appropriate agreements and only for the purposes above. We may also disclose information if required by law.
Data Retention
We retain information only as long as necessary to provide services, meet legal obligations, and resolve disputes. You can request deletion where applicable.
Security
We take reasonable administrative and technical measures to protect your information. No online system can be 100% secure, but we aim for appropriate safeguards proportional to the data and the services we provide.
Your Choices
- Update or request deletion of your information by contacting us.
- Opt out of non-essential communications at any time.
Contact
Questions or requests? Email us at hello@omnisoftllc.org.